Children's Privacy Policy
Effective Date: March 10, 2020 Last Updated Date: March 10, 2020
About Us
This privacy policy applies to the Hero Elementary app and website (owned and operated by PBS Twin Cities Public
Television (TPT) and the TPT LRNG Admin Portal for educators. For information about the collection and use practices for
our general audience services please visit: https://www.tpt.org/privacy-policy/.
We take privacy very seriously at TPT and this policy is designed to tell you what information we collect and how we use
it.
The Hero Elementary app and website (Hero Elementary) are aimed at children ages 5-8. The LRNG Admin portal is intended
to be used by educators to support the child-directed learning activities on the website.
Changes to this policy
We may make changes to the policy from time to time so please be sure to check regularly. If we make a material change
to this policy and we have your contact details, we will make reasonable efforts to contact you before we make the
change.
Information we collect from children
A teacher creates the accounts for their students by providing a first name, first initial of last name and an optional
parent email.
We collect a first name from a child when they initially access their account. We also ask the child to use their device
camera to scan a QR code to ensure they access their unique account that has been set up by an educator. With an
account, the child is able to complete online activities.
If TPT has collected a parent email address, we will use this to send parent's notice of their child's participation in
the program. Parents can opt in to receive email updates about their child's progress.
If you have any questions about the information collected, or if you would like to request that your child's information
and account be deleted, please email us at [email protected].
Information educators provide us on our LRNG Platform
Educators provide their first name, last name, and email address to create an educator administrator account. Educators
input student first name, student first initial of last name, and optional parent email to create student accounts.
Other information we collect
Log information is collected by Unity for the family science app, and by TPT using a custom telemetry system. Both
systems collect:
- IP address;
- Device information, including device name and IDs, hardware model, operating system
and version, and mobile network information;
- Browser information;
- Cookie information;
- Date/time of access;
- Requested page(s); and
- Referring page(s).
TPT also records action taken by students if they are enrolled in research activities, for example opening an ebook or
article, time spent on an ebook or article, opening a video, time spent on a video, playing a game, actions taken in the
game (win, loss, button clicks, etc).
This information is mapped to a unique identifier that represents a user, but is not directly linked to any user.
All students taking part in research activities have the permission of their parents and PBS Twin Cities has a signed
parent consent form on record for each student.
Third Party Service Providers
To help us improve our service and provide the best experience we work with analytics provider Google Analytics. This
third party does not share your data. For more information, please see the Google privacy policy here:
https://policies.google.com/privacy?hl=en-US.
We use Unity Analytics in our app to collect non-personal analytics data outlined above. This third party does not share
your data. For more information, please see the Unity privacy policy here: https://unity3d.com/legal/privacy-policy
How we use this information
We may disclose your personal information if required by law or in the event of a company sale or proposed change of
ownership. We may also disclose it to protect TPT's rights and properties or to investigate fraud or intellectual
property infringement.
Security
TPT uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and
requires that the third parties it works with agree to do the same. Please be aware though that, despite our best
efforts, no security measures are perfect or impenetrable.
How to update or remove your information
TPT keeps your content for as long as necessary to provide our service. If you or your child want to opt out of
services, review your information or delete it please contact us using the information below.
Company contact information
If you have questions or concerns about this privacy policy, or if you are a parent and you have questions about your
child's use of this site you can contact us at:
Twin Cities Public Television, Inc.
172 E. Fourth Street
Saint Paul, MN 55101
[email protected]
651.222.1717